Kia Parts Reviews
Kia Parts has an overall rating of 3.0 based on 29 reviews. Customer feedback on Kia Parts is mixed: Kia Parts reviewers highlight positive aspects like affordable prices, wide selection of parts, easy navigation, fast shipping, which strongly appeal to Kia vehicle owners, DIY car enthusiasts, budget-conscious consumers. However, Kia Parts is often criticized for its limited customer service options, occasional stock issues, longer delivery times, website glitches.
29 reviews
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How would you rate Kia Parts?
All Kia Parts Reviews (29)
hello_michael752
May 06, 2026
"Frustrating cancellation experience"
I tried to cancel my order not long after placing it, it turned into way more of a hassle than I expected. I was already in a annoyed mood at the time, and the slow replies didn’t help. It took a while to get any clear answer, and it kind of felt like nobody really wanted to deal with it. The parts might be fine, but the cancellation process left a bad taste for me. I won’t be ordering from kia again.
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JeanEsteban_60
May 03, 2026
"Pretty quick shipping, just tracking was little slow"
I ordered a couple parts from kia.parts and overall had good experience. Shipping was faster than I expected, and I got tracking email the next day, which was nice. The box showed up in about 4 days, and everything was packed fine. No damage and nothing was missing. Only reason I’m leaving 4 stars is because the tracking didn’t update much at first, so I wasn’t really sure where package was. But it still got here quick, so I’m happy with it.
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stephaniestrop6202
April 18, 2026
"Not Really the Best Deal"
I looked on Kia Parts for a few things for my car, the prices were kinda higher than I expected. Some of the same parts were about the same price or even cheaper on other sites once shipping was included. The site itself was easy to use, but I just didn’t feel like I was getting that great of a deal. I probably won’t check there first next time
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MarieSantiago
April 17, 2026
"Customer service was just okay"
Customer service did get back to me, but it didn’t really help about as much as I hoped. I had to ask the same question around two times and still wasn’t totally sure about the part. They weren’t rude or anything, just not very helpful, and it took longer than I expected
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Nathaniel_mcclellan03
April 16, 2026
"Said It Would Fit, But It Didn’t"
I ordered this because it said the part would fit my setup, but it didn’t work at all. Frustrating, especially since it felt like my issue was brushed off instead of actually being taken seriously.
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William-hinsley
April 01, 2026
"I ordered a small trim piece…"
I ordered a small trim piece and the description was literally accurate. The photos helped a lot too, and it ended up fitting my Kia just fine. My only small complaint is that I wish there had been a bit more detail about the clips.
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Thomas.lamb
March 29, 2026
"Tracking was spot on"
Ordered a part and the tracking was actually accurate the whole time. It updated when it moved and showed up on the day it said it would. Nice not having to guess.
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hello_yvonne586
March 18, 2026
"I’ve been waiting way too long for..."
I’ve been waiting way too long for my refund, and I’m getting fed up. I’ve already explained the situation more than once, so having to keep repeating myself while nothing really moves forward is just frustrating. Not a great experience.
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galen_Williams86
March 16, 2026
"Part lookup was more frustrating than I expected"
I was just trying to find a simple Kia part, but the lookup ended up being way more confusing than it needed to be. The categories weren’t very clear, so I kept clicking around, backing out, and trying again, which got old fast.
Maybe it’s easier if you already have the exact part number, but I didn’t, so it took longer than it should have and I still wasn’t totally sure I found the right thing. I also never got any follow-up or guidance after that, which made the whole experience feel even more frustrating.
Maybe it’s easier if you already have the exact part number, but I didn’t, so it took longer than it should have and I still wasn’t totally sure I found the right thing. I also never got any follow-up or guidance after that, which made the whole experience feel even more frustrating.
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rebecca-Dowdy
March 16, 2026
"Never heard back"
I reached out to the dealer and expected at least a quick call back, but no one ever got in touch. Kinda frustrating when you're actually interested and then just get left hanging. Not a great expereince.
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phyllisharris1136
March 06, 2026
"Surprisingly smooth order"
I wasn’t really expecting much, but the shipping cost was actually low and the parts showed up without any hassle. it went better than I thought it would.
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Brandon-kish
February 23, 2026
"I was sent the wrong item at first…"
I was sent the wrong item at first, which was a little annoying, but customer support was easy to deal with and sent me the correct one. Overall, I’d say it ended up being a decent experience since they made it right.
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esther_Moody93
February 20, 2026
"Return was easier than I thought"
I was expecting the return to be a hassle, but it was actually super easy. Got everything sorted really fast, way smoother than..
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robert1971
February 19, 2026
"Good communication despite the wait"
My order ended up being on backorder and took a little longer than I was hoping, but the communication throughout was solid. They kept me updated, which made the wait a lot easier to deal with.
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William_cone80
February 18, 2026
"It helped a little"
It helped a bit, yeah. I wouldn’t say it completely fixed everything, but it did help a little and made things somewhat better for me...
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hello_john986
February 15, 2026
"Got what I needed"
The parts were definitely cheaper than going through the dealer, but the shipping cost kind of took away from the savings. That said, it’s not even about that as much as just being able to find what I needed and get it ordered without a hassle. Overall, it worked out okay.
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JeanReagan
February 13, 2026
"Good refund, but stock info wasn’t quite right"
I ordered a couple of Kia Parts parts last week because the site showed both of them as in stock. The first one shipped out quickly, which was great, but after a few days I found out the other part wasn’t actually available even though it had looked like it was. Customer service did refund me without any hassle, so I can’t really complain about that part. It was just a little frustrating waiting around for updates. I’d probably use them again down the road, but next time I’d double check the stock first before ordering.
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MURFF
February 12, 2026
"The parts showed up exactly when they…"
The parts showed up exactly when they were supposed to, and I didn’t have to follow up or worry about delays. Everything felt straightforward and reliable, which I really appreciate. Overall, I’m happy with the experience
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saraself8943
January 30, 2026
"A bit clunky, but usable"
The site was okay. It worked, but it was not super smooth. Search helped sometimes. Other times I had to click around a lot to find the right part. Pages loaded fine. It just felt a little clunky overall.
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MichaelMyers
January 22, 2026
"I reached out about my order and..."
I reached out about my order and just kind of waited around, checking back a few times because I wasn’t getting much of an update. Not sure if they were backed up or if something else was going on, but the reply took longer than I expected. When they finally got back to me, it didn’t really clear up what I was asking about anyway, so it was frustrating.
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